Smart Tourism Lab. in cooperation with the Department of Tourism, Hospitality and Recreation, Barleti Tourism Academy and Barleti Testing and Training Center, offers a range of services which increase the quality and service in the tourism industry and related sectors, as well as SMART TOURISM as an innovation of the field of tourism in the context of technological developments nowadays.
A trained and prepared workforce theoretically and practically offers a service with professionalism and quality and manages to develop even more a certain tourist destination and develop Smart Destination.
Tourism enterprises have a significant impact on creating new jobs and increasing employment, thus contributing to the improvement of the local economy and the country’s GDP. Smart Tourism Lab. offer trainings for the establishment and empowerment of tourism industry enterprises as well as technical assistance and professional consultancy for tourism businesses.
Smart Tourism Lab. provides training and technical assistance to increase and strengthen services in the field of tourism such as: food services (restaurants, cafes); accommodation services (inns, holiday cabins, apartments, hotels); transport services (land, air or water); and handicrafts, etc.
Tourism is a dynamic and directed by services industry, and to be successful small and medium tourism enterprises must offer excellent products and high quality customer service. In planning the development of a tourism enterprise, evaluation, planning and investment must be done in advance, which requires a trained and licensed person.
Training to improve communication skills and promotion of destinations such as: intercultural communication, exploration of new destinations, professional training of guides, etc. We implement comprehensive programs focused on improving the quality of life for local residents without compromising the future well-being of people or the planet.
Training modules and technical assistance for every product and service that the tourism sector requires, such as: services in the food sector (kitchen, restaurant, cafe), accommodation services, transportation services, management, planning and finance catering and room service, security and safety, etc.